Terms of service

Last Updated: July 2026

Welcome to Lovichi! By using our website and placing an order, you agree to the terms below.

Orders

All orders are subject to product availability. If an item is unavailable or there is an error with pricing or product information, we may cancel your order and contact you.

Prices & Payment

All prices are in Australian Dollars (AUD). Payment must be made in full before your order is processed and shipped.

Shipping

We aim to pack and send your order as quickly as possible. Delivery times are estimates only and may vary depending on Australia Post or the shipping provider.

Returns & Refunds

Please see our Returns & Refund Policy for information about returns, exchanges, and refunds.

Product Information

We do our best to ensure all product descriptions, images, and prices are accurate. However, product packaging or colours may vary slightly from the images shown.

Our skincare and wellness products are for personal use only. Please read and follow the instructions on the product before use. If irritation occurs, stop using the product and seek medical advice if needed.